Artificial intelligence continues to reshape the insurance industry, and independent agencies have another opportunity to build practical AI skills through Agency AI Labs Phase 2.
Developed by Agents Council for Technology (ACT), a division of the Big “I,” this free live virtual training series is designed specifically for independent insurance professionals. Each session focuses on practical applications that agencies can begin implementing right away to improve efficiency, strengthen customer relationships, and support long-term growth.
Whether you participated in Phase 1 or are just getting started, Phase 2 offers valuable insights for every member of your agency. All sessions are presented live on Zoom and are also available on demand afterward.
What’s New in Phase 2?
While Phase 1 introduced the fundamentals of AI, prompting, governance, and agency workflows, Phase 2 shifts the focus toward applying AI in everyday agency operations. This series explores how AI can help agencies:
- Support agency growth and measure business impact
- Improve customer service and client communication
- Maximize the AI capabilities already available within agency management systems
- Explore real-world AI tools through a live working demonstration
If you missed Phase 1, don’t worry. ACT has made previous session recordings available, making it easy to catch up before joining the new series.
Phase 2 Schedule
All sessions begin at 2:00 PM ET and are held live on Zoom. Recordings are available on demand after each session.
- August 4 | AI for Growth: Measuring Real Impact
- August 11 | Your AI Customer Service Rep
- August 18 | AMS Providers Panel: What’s Actually Built In
- August 25 | Claude in the Agency: A Live Working Demo
Why Attend?
Agency AI Labs is designed specifically for independent insurance agencies. Participants will enjoy:
- Free registration for Big I Members
- Live virtual sessions with on-demand access
- Practical strategies that can be implemented immediately
- No technical background required
- Training designed specifically for independent insurance professionals
Register Today
Whether you’re exploring AI for the first time or looking to expand how your agency uses it, Agency AI Labs Phase 2 provides practical guidance you can begin using immediately.
Register once to access all four live sessions and the complete on-demand library.