Technology continues to reshape the independent insurance agency channel, and understanding how your agency compares to others has never been more important.
The newly released 2026 State of Tech Report from Catalyit provides a nationwide snapshot of how independent insurance agencies are using technology today. Built from real agency data, the report offers insight into technology adoption, artificial intelligence, cybersecurity, operational efficiency, and the tools agencies are using to improve performance. Unlike a traditional report, the State of Tech Report updates nightly, with key insights refreshed quarterly to provide an ongoing view of industry trends.
The report highlights not only the technology agencies are using, but also where gaps, inefficiencies, and opportunities exist. It examines how agencies rate their current technology stacks and identifies what high-performing agencies are doing differently. According to Catalyit, many agencies do not struggle with a lack of technology. Instead, the challenge is selecting the right tools, implementing them effectively, and maximizing the value of the solutions they already have in place.
Several key areas explored in the report include:
- Agency technology adoption and utilization
- Artificial intelligence and emerging technology trends
- Cybersecurity readiness and risk management
- Operational efficiency and workflow optimization
- Technology stack satisfaction and performance benchmarking
For independent agencies, the report serves as a valuable benchmarking resource that can help identify strengths, uncover opportunities for improvement, and guide future technology investments. The data provides a clearer picture of where the industry is today and where it is headed tomorrow.
As a Big I Maryland member benefit, members receive complimentary access to Catalyit resources designed to help agencies evaluate technology, improve workflows, and make informed decisions about their technology investments.
Join the Insights Webinar
Catalyit will host a special State of Tech Insights Webinar on June 10, where the team will review key findings from the report and discuss what the data means for independent agencies.
Webinar Date: June 10, 2026
Access the Resources
Technology is evolving rapidly, but agencies that understand where they stand today will be better positioned to make smarter decisions for the future. We encourage all Big I Maryland members to explore the report and take advantage of the insights available.