Designation Programs

Accredited Customer Service Representative (ACSR)

Demonstrate your commitment to excellence in customer service and professionalism, ACSR is the premier designation for all agency professionals who interact with customers on a regular basis. This designation offers you the chance to narrow your focus on a specific area of personal lines, commercial lines, and/or life and health. Additionally, there is no annual dues and no annual update required. 

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  Accredited Advisor In Insurance (AAI)

With in-depth insurance product knowledge and a strong focus on customer service skills, AAI is the premier designation for all agency professionals. Additionally, there are no annual dues and no annual update required.

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Our Mission

To ensure the success of independent insurance producers and agency staff throughout Maryland by providing access to a suite of top tier products and services.


     2408 Peppermill Dr., Ste A Glen Burnie, MD 21061

     (410)-766-0600

     info@bigimd.com


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