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AAI83C: Agency Management Tools & Processes

  • November 23, 2021
  • 9:00 AM - 4:30 PM
  • IIAMD Headquarters
  • 6

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(depends on selected options)

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Presented by: Nancy Nicklow, CPCU, AAI

Date: November 23, 2021

Time: 9:00 AM - 4:30 PM

CE: 7 P/C

Location: IIAMD Headquarters

2408 Peppermill Dr., Ste A | Glen Burnie, MD. 21061 


Need directions? Click Here!

Topics Discussed: 

Managing Agency Information Technology
Agency Customer Service Management
Agency Financial Management

Course Material: Textbook and Handouts 

All course material will be handed out on the first day of class


If you are taking the course as part of the AAI designation and wish to have the book sent to you in advance there will be a $5 charge added to your registration. If you choose to have it mailed you will receive the book 3 weeks prior to the start of the course.


Click Here to view the Big I Maryland Education Program COVID-19 Protocols


2408 Peppermill Dr., Ste A

Glen Burnie, MD. 21061


(P) 410.766.0600

Email: info@BigIMD.com


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