CLASSROOM CALENDAR 

                        

All members must now login to their account to register and receive member pricing. If you run into any issues please contact the association office at 410.766.0600.

Upcoming events

    • January 04, 2022
    • 9:00 AM - 12:00 PM
    • Big I MD Headquarters
    • 10
    Register

    E&O Risk Management: Agency E&O Exposures & Defenses

    Presented by: Stanley Lipshultz, CPCU

    Date: January 04, 2022

    Time: 9:00 AM - 12:00 PM

    CE: 3 P/C

    Location: Big I MD Headquarters

    2408 Peppermill Dr., Ste A | Glen Burnie, MD. 21061 


    Need directions? Click Here!

    Topics Discussed: 

    Agency Defenses: Documentation

    E&O Considerations of Agency Operations

    Limiting Exposures to Data Breaches

    E&O Exposures When Using Social Media


    Course Material: Handouts 

    All course material will be handed out on the first day of class


    **This E&O course is approved for the 10% Risk Management Credit on your SwissRe (Westport) or Fireman's Fund E&O policy**

    • January 04, 2022
    • 1:00 PM - 4:00 PM
    • Big I MD Headquarters
    • 10
    Register

    E&O Risk Management: Understand risk mitigation and e&o claims

    Presented by: Stanley Lipshultz, CPCU

    Date: January 04, 2022

    Time: 1:00 PM - 4:00 PM

    CE: 3 P/C

    Location: Big I MD Headquarters

    2408 Peppermill Dr., Ste A | Glen Burnie, MD. 21061 


    Need directions? Click Here!

    Topics Discussed: 

    Understanding Agents Duties

    Questionnaires and Coverage Checklists

    The Role of Agency Procedures

    An E&O Claim - 360 View


    Course Material: Handouts 

    All course material will be handed out on the first day of class


    **This E&O course is approved for the 10% Risk Management Credit on your SwissRe (Westport) or Fireman's Fund E&O policy**

    • January 13, 2022
    • 9:00 AM - 3:30 PM
    • Big I MD Headquarters
    • 10
    Register

    ACSR 2: Personal Automobile Insurance

    Presented by: Vincent 'Chip' Boylan, CPCU, RPLU

    Date: January 13, 2022

    Time: 9:00 AM - 3:30 PM

    CE: 6 P/C

    Location: Big I MD Headquarters

    2408 Peppermill Dr., Ste A | Glen Burnie, MD. 21061 


    Need directions? Click Here!

    Topics Discussed: 

    Develop the decision-making and problem-solving skills needed to recommend coverages that properly protect an individual’s automobile from loss.


    Liability, Medical Payments, and Uninsured Motorists Coverage
    Physical Damage, Insured Duties and Endorsements


    Course Material: Textbook and Handouts 

    All course material will be handed out on the first day of class


    If you are taking the course as part of the ACSR designation and wish to have the book sent to you in advance there will be a $5 charge added to your registration. If you choose to have it mailed you will receive the book 2 weeks prior to the start of the course.

    • January 25, 2022
    • 9:00 AM - 4:30 PM
    • Big I MD Headquarters
    • 9
    Register

    AAI83C: Agency Management Tools & Processes

    Presented by: Nancy Nicklow, CPCU, AAI

    Date: January 25, 2022

    Time: 9:00 AM - 4:30 PM

    CE: 7 P/C

    Location: Big I MD Headquarters

    2408 Peppermill Dr., Ste A | Glen Burnie, MD. 21061 


    Need directions? Click Here!

    Topics Discussed: 

    Managing Agency Information Technology
    Agency Customer Service Management
    Agency Financial Management

    Course Material: Textbook and Handouts 

    All course material will be handed out on the first day of class


    If you are taking the course as part of the AAI designation and wish to have the book sent to you in advance there will be a $5 charge added to your registration. If you choose to have it mailed you will receive the book 2 weeks prior to the start of the course.

    • February 14, 2022
    • 9:00 AM
    • February 18, 2022
    • 4:30 PM
    • Big I MD Headquarters
    • 10
    Register

    Property/Casualty Pre-Licensing Training

    Presented by: Shelley Arnold, CPCU

    Date: February 14-February 18, 2022

    Time: 9:00 AM - 4:30 PM

    Location: Big I MD Headquarters

    2408 Peppermill Dr., Ste A | Glen Burnie, MD. 21061 


    Need directions? Click Here!


    Course Material: Textbook and 60 day online access to exam simulator.

    All course material is handed out on the first day of class


    • February 23, 2022
    • 10:00 AM - 12:00 PM
    • Big I MD Headquarters
    • 10
    Register

    Maryland Rules and Regulations

    Presented by: Shelley Arnold, CPCU

    Date: February 23, 2022

    Time: 10:00 AM - 12:00 PM

    CE: 2 P/C

    Location: Big I MD Headquarters

    2408 Peppermill Dr., Ste A | Glen Burnie, MD. 21061 


    Need directions? Click Here!

    Topics Discussed: 

    Maryland Laws and Regulations 

    Course Material: Handouts 

    All course material will be handed out on the first day of class

    • February 23, 2022
    • 2:00 PM - 4:00 PM
    • Big I MD Headquarters
    • 10
    Register

    Maryland Rules and Regulations

    Presented by: Shelley Arnold, CPCU

    Date: February 23, 2022

    Time: 2:00 PM - 4:00 PM

    CE: 2 P/C

    Location: Big I MD Headquarters

    2408 Peppermill Dr., Ste A | Glen Burnie, MD. 21061 


    Need directions? Click Here!

    Topics Discussed: 

    Maryland Laws and Regulations 

    Course Material: Handouts 

    All course material will be handed out on the first day of class

    • March 10, 2022
    • 9:00 AM - 12:00 PM
    • Big I MD Headquarters
    • 10
    Register

    Insurance Ethics

    Presented by: Stanley Lipshultz, CPCU

    Date: March 10, 2022

    Time: 9:00 AM - 12:00 PM

    CE: 3 Ethics

    Location: Big I MD Headquarters

    2408 Peppermill Dr., Ste A | Glen Burnie, MD. 21061 


    Need directions? Click Here!

    Topics Discussed: 

    Standards of Ethical Behavior

    Approaches to Ethical Decision Making

    Legal Responsibilities

    Price of Professionalism

    Statutes & Regulations

    Who Sues the Agent?

    Benefits of Ethical Selling

    Code of Ethics


    Course Material: Handouts 

    All course material will be handed out on the first day of class

    • March 10, 2022
    • 1:00 PM - 4:00 PM
    • Big I MD Headquarters
    • 10
    Register

    Insurance Ethics

    Presented by: Stanley Lipshultz, CPCU

    Date: March 10, 2022

    Time: 1:00 PM - 4:00 PM

    CE: 3 Ethics

    Location: Big I MD Headquarters

    2408 Peppermill Dr., Ste A | Glen Burnie, MD. 21061 


    Need directions? Click Here!

    Topics Discussed: 

    Standards of Ethical Behavior

    Approaches to Ethical Decision Making

    Legal Responsibilities

    Price of Professionalism

    Statutes & Regulations

    Who Sues the Agent?

    Benefits of Ethical Selling

    Code of Ethics


    Course Material: Handouts 

    All course material will be handed out on the first day of class

    • March 17, 2022
    • 9:00 AM - 3:30 PM
    • Big I MD Headquarters
    • 10
    Register

    ACSR 6: Commercial Property Insurance

    Presented by: Sharon Gardner, ACSR

    Date: March 17, 2022

    Time: 9:00 AM - 3:30 PM

    CE: 6 P/C

    Location: Big I MD Headquarters

    2408 Peppermill Dr., Ste A | Glen Burnie, MD. 21061 


    Need directions? Click Here!

    Topics Discussed: 

    Introduction to Commercial Property
    Causes of Loss and Coverage Forms
    Business Income Insurance
    Flood Insurance
      

    Course Material: Textbook and Handouts 

    All course material will be handed out on the first day of class


    If you are taking the course as part of the ACSR designation and wish to have the book sent to you in advance there will be a $5 charge added to your registration. If you choose to have it mailed you will receive the book 2 weeks prior to the start of the course.

    • March 29, 2022
    • 9:00 AM - 4:30 PM
    • Big I MD Headquarters
    • 10
    Register

    AAI83B: The Insurance Production Environment

    Presented by: Nancy Nicklow, CPCU, AAI

    Date: March 29, 2022

    Time: 9:00 AM - 4:30 PM

    CE: 7 P/C

    Location: Big I MD Headquarters

    2408 Peppermill Dr., Ste A | Glen Burnie, MD. 21061 


    Need directions? Click Here!

    Topics Discussed: 

    Producer-Insurer Relations
    Public Image of the Insurance Agency
    Agency Growth and Customer Communications
    Market Segmentation and Target Marketing


    Course Material: Textbook and Handouts 

    All course material will be handed out on the first day of class


    If you are taking the course as part of the AAI designation and wish to have the book sent to you in advance there will be a $5 charge added to your registration. If you choose to have it mailed you will receive the book 2 weeks prior to the start of the course.

    • April 05, 2022
    • 9:00 AM - 12:00 PM
    • Big I MD Headquarters
    • 10
    Register

    E&O Risk Management: Agency E&O Exposures & Defenses

    Presented by: Stanley Lipshultz, CPCU

    Date: April 05, 2022

    Time: 9:00 AM - 12:00 PM

    CE: 3 P/C

    Location: Big I MD Headquarters

    2408 Peppermill Dr., Ste A | Glen Burnie, MD. 21061 


    Need directions? Click Here!

    Topics Discussed: 

    Agency Defenses: Documentation

    E&O Considerations of Agency Operations

    Limiting Exposures to Data Breaches

    E&O Exposures When Using Social Media


    Course Material: Handouts 

    All course material will be handed out on the first day of class


    **This E&O course is approved for the 10% Risk Management Credit on your SwissRe (Westport) or Fireman's Fund E&O policy**

    • April 05, 2022
    • 1:00 PM - 4:00 PM
    • Big I MD Headquarters
    • 10
    Register

    E&O Risk Management: Understand risk mitigation and e&o claims

    Presented by: Stanley Lipshultz, CPCU

    Date: April 05, 2022

    Time: 1:00 PM - 4:00 PM

    CE: 3 P/C

    Location: Big I MD Headquarters

    2408 Peppermill Dr., Ste A | Glen Burnie, MD. 21061 


    Need directions? Click Here!

    Topics Discussed: 

    Understanding Agents Duties

    Questionnaires and Coverage Checklists

    The Role of Agency Procedures

    An E&O Claim - 360 View


    Course Material: Handouts 

    All course material will be handed out on the first day of class


    **This E&O course is approved for the 10% Risk Management Credit on your SwissRe (Westport) or Fireman's Fund E&O policy**

    • April 21, 2022
    • 9:00 AM - 12:00 PM
    • Big I MD Headquarters
    • 10
    Register

    Flood Program Overview - Then and Now

    Presented by: Annette Winston, Selective Senior Flood Territory Manager 

    Date: April 21, 2022

    Time: 9:00 AM - 12:00 PM

    CE: 3 Flood

    Location: Big I MD Headquarters

    2408 Peppermill Dr., Ste A | Glen Burnie, MD. 21061 


    Need directions? Click Here!

    Topics Discussed: 

    National Flood Insurance Program Changes

    Intangible Property

    Policies & Products 

    General Rules & Miscellaneous Rules

    Elements of Rating

    Claims Handling Process

    Summary of Coverage


    Course Material: Handouts 

    All course material will be handed out on the first day of class

    • April 21, 2022
    • 1:00 PM - 4:00 PM
    • Big I MD Headquarters
    • 10
    Register

    Flood Program Overview - Then and Now

    Presented by: Annette Winston, Selective Senior Flood Territory Manager 

    Date: April 21, 2022

    Time: 1:00 PM - 4:00 PM

    CE: 3 Flood

    Location: Big I MD Headquarters

    2408 Peppermill Dr., Ste A | Glen Burnie, MD. 21061 


    Need directions? Click Here!

    Topics Discussed: 

    National Flood Insurance Program Changes

    Intangible Property

    Policies & Products 

    General Rules & Miscellaneous Rules

    Elements of Rating

    Claims Handling Process

    Summary of Coverage


    Course Material: Handouts 

    All course material will be handed out on the first day of class

    • May 12, 2022
    • 9:00 AM - 1:00 PM
    • Big I MD Headquarters
    • 10
    Register

    ACSR 1: Homeowners Insurance

    Presented by: Vincent 'Chip' Boylan, CPCU, RPLU

    Date: May 12, 2022

    Time: 9:00 AM - 1:00 PM

    CE: 4 P/C

    Location: Big I MD Headquarters

    2408 Peppermill Dr., Ste A | Glen Burnie, MD. 21061 


    Need directions? Click Here!

    Topics Discussed: 

    Increase value to your agency with a strong understanding of the property and liability coverages that properly protect your customers.


    Homeowners Policy Components and Section I - Property Coverages
    Additional Coverages, Perils, Exclusions, and Conditions
    Section II - Liability Coverages, and Section I and II Conditions
    Endorsements

      

    Course Material: Textbook and Handouts 

    All course material will be handed out on the first day of class


    If you are taking the course as part of the ACSR designation and wish to have the book sent to you in advance there will be a $5 charge added to your registration. If you choose to have it mailed you will receive the book 2 weeks prior to the start of the course.

    • May 16, 2022
    • 9:00 AM
    • May 20, 2022
    • 4:30 PM
    • Big I MD Headquarters
    • 10
    Register

    Property/Casualty Pre-Licensing Training

    Presented by: Shelley Arnold, CPCU

    Date: May 16 - May 20, 2022

    Time: 9:00 AM - 4:30 PM

    Location: Big I MD Headquarters

    2408 Peppermill Dr., Ste A | Glen Burnie, MD. 21061 


    Need directions? Click Here!


    Course Material: Textbook and 60 day online access to exam simulator.

    All course material is handed out on the first day of class


    • May 24, 2022
    • 9:00 AM - 4:30 PM
    • Big I MD Headquarters
    • 10
    Register

    AAI83A: Principles of Agency Management

    Presented by: Nancy Nicklow, CPCU, AAI

    Date: May 24, 2022

    Time: 9:00 AM - 4:30 PM

    CE: 7 P/C

    Location: Big I MD Headquarters

    2408 Peppermill Dr., Ste A | Glen Burnie, MD. 21061 


    Need directions? Click Here!

    Topics Discussed: 

    Agency Formation and Environment

    Organizational Management

    Agency Sales Management

    Personal Production Plans


    Course Material: Textbook and Handouts 

    All course material will be handed out on the first day of class


    If you are taking the course as part of the AAI designation and wish to have the book sent to you in advance there will be a $5 charge added to your registration. If you choose to have it mailed you will receive the book 2 weeks prior to the start of the course.

    • June 09, 2022
    • 9:00 AM - 12:00 PM
    • Big I MD Headquarters
    • 10
    Register

    Insurance Ethics

    Presented by: Stanley Lipshultz, CPCU

    Date: June 09, 2022

    Time: 9:00 AM - 12:00 PM

    CE: 3 Ethics

    Location: Big I MD Headquarters

    2408 Peppermill Dr., Ste A | Glen Burnie, MD. 21061 


    Need directions? Click Here!

    Topics Discussed: 

    Standards of Ethical Behavior

    Approaches to Ethical Decision Making

    Legal Responsibilities

    Price of Professionalism

    Statutes & Regulations

    Who Sues the Agent?

    Benefits of Ethical Selling

    Code of Ethics


    Course Material: Handouts 

    All course material will be handed out on the first day of class

    • June 09, 2022
    • 1:00 PM - 4:00 PM
    • Big I MD Headquarters
    • 10
    Register

    Insurance Ethics

    Presented by: Stanley Lipshultz, CPCU

    Date: June 09, 2022

    Time: 1:00 PM - 4:00 PM

    CE: 3 Ethics

    Location: Big I MD Headquarters

    2408 Peppermill Dr., Ste A | Glen Burnie, MD. 21061 


    Need directions? Click Here!

    Topics Discussed: 

    Standards of Ethical Behavior

    Approaches to Ethical Decision Making

    Legal Responsibilities

    Price of Professionalism

    Statutes & Regulations

    Who Sues the Agent?

    Benefits of Ethical Selling

    Code of Ethics


    Course Material: Handouts 

    All course material will be handed out on the first day of class

    • June 22, 2022
    • 10:00 AM - 12:00 PM
    • Big I MD Headquarters
    • 10
    Register

    Maryland Rules and Regulations

    Presented by: Shelley Arnold, CPCU

    Date: June 22, 2022

    Time: 10:00 AM - 12:00 PM

    CE: 2 P/C

    Location: Big I MD Headquarters

    2408 Peppermill Dr., Ste A | Glen Burnie, MD. 21061 


    Need directions? Click Here!

    Topics Discussed: 

    Maryland Laws and Regulations 

    Course Material: Handouts 

    All course material will be handed out on the first day of class

    • June 22, 2022
    • 2:00 PM - 4:00 PM
    • Big I MD Headquarters
    • 10
    Register

    Maryland Rules and Regulations

    Presented by: Shelley Arnold, CPCU

    Date: June 22, 2022

    Time: 2:00 PM - 4:00 PM

    CE: 2 P/C

    Location: Big I MD Headquarters

    2408 Peppermill Dr., Ste A | Glen Burnie, MD. 21061 


    Need directions? Click Here!

    Topics Discussed: 

    Maryland Laws and Regulations 

    Course Material: Handouts 

    All course material will be handed out on the first day of class

    • July 07, 2022
    • 9:00 AM - 3:30 PM
    • Big I MD Headquarters
    • 10
    Register

    ACSR 7: Commercial General Liability Insurance

    Presented by: Sharon Gardner, ACSR

    Date: July 07, 2022

    Time: 9:00 AM - 3:30 PM

    CE: 6 P/C

    Location: Big I MD Headquarters

    2408 Peppermill Dr., Ste A | Glen Burnie, MD. 21061 


    Need directions? Click Here!

    Topics Discussed: 

    Liability Loss Exposures and Legal Liability

    Commercial General Liability Insurance, Part I and Part II

    Commercial Liability Endorsements, Rating, and Other Liability Forms

    Miscellaneous Commercial Liability Insurance


    Course Material: Textbook and Handouts 

    All course material will be handed out on the first day of class


    If you are taking the course as part of the ACSR designation and wish to have the book sent to you in advance there will be a $5 charge added to your registration. If you choose to have it mailed you will receive the book 2 weeks prior to the start of the course.

    • July 12, 2022
    • 9:00 AM - 12:00 PM
    • Big I MD Headquarters
    • 10
    Register

    E&O Risk Management: Agency E&O Exposures & Defenses

    Presented by: Stanley Lipshultz, CPCU

    Date: July 12, 2022

    Time: 9:00 AM - 12:00 PM

    CE: 3 P/C

    Location: Big I MD Headquarters

    2408 Peppermill Dr., Ste A | Glen Burnie, MD. 21061 


    Need directions? Click Here!

    Topics Discussed: 

    Agency Defenses: Documentation

    E&O Considerations of Agency Operations

    Limiting Exposures to Data Breaches

    E&O Exposures When Using Social Media


    Course Material: Handouts 

    All course material will be handed out on the first day of class


    **This E&O course is approved for the 10% Risk Management Credit on your SwissRe (Westport) or Fireman's Fund E&O policy**

    • July 12, 2022
    • 1:00 PM - 4:00 PM
    • Big I MD Headquarters
    • 10
    Register

    E&O Risk Management: Understand risk mitigation and e&o claims

    Presented by: Stanley Lipshultz, CPCU

    Date: July 12, 2022

    Time: 1:00 PM - 4:00 PM

    CE: 3 P/C

    Location: Big I MD Headquarters

    2408 Peppermill Dr., Ste A | Glen Burnie, MD. 21061 


    Need directions? Click Here!

    Topics Discussed: 

    Understanding Agents Duties

    Questionnaires and Coverage Checklists

    The Role of Agency Procedures

    An E&O Claim - 360 View


    Course Material: Handouts 

    All course material will be handed out on the first day of class


    **This E&O course is approved for the 10% Risk Management Credit on your SwissRe (Westport) or Fireman's Fund E&O policy**

    • July 27, 2022
    • 9:00 AM - 4:30 PM
    • Big I MD Headquarters
    • 10
    Register

    AAI82A: Commercial Liability Insurance

    Presented by: Vincent 'Chip' Boylan, CPCU, RPLU

    Date: July 27, 2022

    Time: 9:00 AM - 4:30 PM

    CE: 7 P/C

    Location: Big I MD Headquarters

    2408 Peppermill Dr., Ste A | Glen Burnie, MD. 21061 


    Need directions? Click Here!

    Topics Discussed: 

    Commercial General Liability Insurance

    Commercial Automobile Insurance

    Garage and Motor Carrier Insurance 


    Course Material: Textbook and Handouts 

    All course material will be handed out on the first day of class


    If you are taking the course as part of the AAI designation and wish to have the book sent to you in advance there will be a $5 charge added to your registration. If you choose to have it mailed you will receive the book 2 weeks prior to the start of the course.

    • August 25, 2022
    • 9:00 AM - 12:00 PM
    • Big I MD Headquarters
    • 10
    Register

    Flood Program Overview - Then and Now

    Presented by: Annette Winston, Selective Senior Flood Territory Manager 

    Date: August 25, 2022

    Time: 9:00 AM - 12:00 PM

    CE: 3 Flood

    Location: Big I MD Headquarters

    2408 Peppermill Dr., Ste A | Glen Burnie, MD. 21061 


    Need directions? Click Here!

    Topics Discussed: 

    National Flood Insurance Program Changes

    Intangible Property

    Policies & Products 

    General Rules & Miscellaneous Rules

    Elements of Rating

    Claims Handling Process

    Summary of Coverage


    Course Material: Handouts 

    All course material will be handed out on the first day of class

    • August 25, 2022
    • 1:00 PM - 4:00 PM
    • Big I MD Headquarters
    • 10
    Register

    Flood Program Overview - Then and Now

    Presented by: Annette Winston, Selective Senior Flood Territory Manager 

    Date: August 25, 2022

    Time: 1:00 PM - 4:00 PM

    CE: 3 Flood

    Location: Big I MD Headquarters

    2408 Peppermill Dr., Ste A | Glen Burnie, MD. 21061 


    Need directions? Click Here!

    Topics Discussed: 

    National Flood Insurance Program Changes

    Intangible Property

    Policies & Products 

    General Rules & Miscellaneous Rules

    Elements of Rating

    Claims Handling Process

    Summary of Coverage


    Course Material: Handouts 

    All course material will be handed out on the first day of class

    • September 08, 2022
    • 9:00 AM - 12:00 PM
    • Big I MD Headquarters
    • 10
    Register

    Insurance Ethics

    Presented by: Stanley Lipshultz, CPCU

    Date: September 08, 2022

    Time: 9:00 AM - 12:00 PM

    CE: 3 Ethics

    Location: Big I MD Headquarters

    2408 Peppermill Dr., Ste A | Glen Burnie, MD. 21061 


    Need directions? Click Here!

    Topics Discussed: 

    Standards of Ethical Behavior

    Approaches to Ethical Decision Making

    Legal Responsibilities

    Price of Professionalism

    Statutes & Regulations

    Who Sues the Agent?

    Benefits of Ethical Selling

    Code of Ethics


    Course Material: Handouts 

    All course material will be handed out on the first day of class

    • September 08, 2022
    • 1:00 PM - 4:00 PM
    • Big I MD Headquarters
    • 10
    Register